Our Inn. policies
The Refuge - Rooms & Suites - is open to the public every day.
All our rooms, have a two person capacity only: wether it be two adults, an adult and a child or two children, and the price does not change.
Fifty per cent (50%) of the total amount of the reservation must be paid in advance. The balance will be due check in.
Federal (5%) and Provincial (9,975%) taxes will be applied.
Any cancellation must be received at least 15 days before the arrival date. In this case, the entire amount received will be reimbursed. If cancellation is received later than 15 days before the arrival date, no reimbursement will be made by Le Refuge B&B. Cancellations done 48 hours and up before the check-in will be charged with the full amount of the original reservation.
Check-in time most be done between 16:00 and 19:30 houres, (Please keep us informed if you arrive later than the mentioned ours) departure time is 11:00 AM at the latest.
Free parking. Only one vehicle per reservation.
We do not have a luggage service. Luggages delivered to our B&B by third parties (taxi, specialized service, etc.) before ‘Check-in’ ours will not be accepted.
Le Refuge - Rooms & Suites - is a smoke free environment.
Pets are not accepted in our Inn.
Breakfast is included in the room price. It is served from 7:30 AM am to 10:00 am.
Meals allowed only on designated places.
TRAVEL AGENCIES & THIRD PARTIES:
Without previous agreement, any travel agency or individual offering to customers a prepaid stay in our Inn., included on a travel product, package or other, must first contact our customer service department to confirm the reservation and make payment arrangements.
Any guest arriving at our hotel with a prepaid reservation to the travel agency or third party without previous confirmation with our services , will be fully charged again at check-in, regardless of any arrangements made between the clients and a third party.